The idea of Universal Basic Income has caught the popular imagination. Richard Branson, Mark Zuckerberg and Elon Musk, among others, have jumped on to the bandwagon to promote its potential. Equally, there are others who see the idea as a short jump to creating future generations of people dis-incentivised to work. Who is right? Well,…Continue Reading “Universal Basic Income: Panacea or Distraction?”

Maybe you think complexity is just an academic concept, nothing to do with your daily life. What happened the last time you rang your doctor’s surgery for an appointment? Got through first time? Were you seen the same day? If so, lucky you. Many others have quite different experiences (sometimes I feel I should camp…Continue Reading “What is the Impact of Thinking at the Wrong Level? An NHS Case Study”

Complexity Cheat #02: Creating Clarity Through Visualization

Creating Clarity As we mentioned in our previous post, observation is crucial when we aim to gather the credible and unpolished data we need to take control of complex problems. Observing and receiving information without prejudice and being brutally honest about the information we gather allows us to avoid beautifying the situation and enables us…Continue Reading “Complexity Cheat #02: Creating Clarity Through Visualization”

‘Complexity Cheats’ – A Hot-wire Toolkit for Cracking Complex Challenges

Hold your horses… Now that we have excessively moaned about the challenges the rise of complexity in our organizational life is creating for hard-working executives, let’s talk about how to deal with it! The bad news is you will rarely find straight forward solutions to complex problems. As soon as an issue is messy, trying…Continue Reading “‘Complexity Cheats’ – A Hot-wire Toolkit for Cracking Complex Challenges”