Maybe you think complexity is just an academic concept, nothing to do with your daily life. What happened the last time you rang your doctor’s surgery for an appointment? Got through first time? Were you seen the same day? If so, lucky you. Many others have quite different experiences (sometimes I feel I should camp…Continue Reading “What is the Impact of Thinking at the Wrong Level? An NHS Case Study”
In the first three parts of our series on complexity we have focused primarily on framing what we mean when we talk about complexity and we have begun exploring the demands increasing complexity poses on leaders and senior executives. In this fourth part of the series we will start to look into the particular capabilities…Continue Reading “Stretching Your Thinking to Manage Greater Complexity”
‘This is complex’ has become a common phrase in organizations, used loosely to describe all sorts of headache-inducing problems. No doubt increasing complexity poses a major challenge but what exactly are we faced with when confronting a complex problem? How do we know we deal with a truly complex problem and not just a merely…Continue Reading “Complexity in Organizations – It’s Complicated”