Maybe you think complexity is just an academic concept, nothing to do with your daily life. What happened the last time you rang your doctor’s surgery for an appointment? Got through first time? Were you seen the same day? If so, lucky you. Many others have quite different experiences (sometimes I feel I should camp…Continue Reading “What is the Impact of Thinking at the Wrong Level? An NHS Case Study”
In the first three parts of our series on complexity we have focused primarily on framing what we mean when we talk about complexity and we have begun exploring the demands increasing complexity poses on leaders and senior executives. In this fourth part of the series we will start to look into the particular capabilities…Continue Reading “Stretching Your Thinking to Manage Greater Complexity”
Just recently a friend who is familiar with our work on helping companies to better cope with complex challenges remarked jokingly: ‘Lucky you, being a complexity specialist allows you to get all your kids to all the right places roughly at the right time!’ ‘Well’, I equally jokingly replied,’ that’s just operational complexity. You should…Continue Reading “Stepping Up: How Work Complexity Expands By Organizational Level”